As technology consultants, an important part of our success is being able to work in harmony with our clients on projects. To be effective we are required to integrate quickly into a company's internal workings and culture to execute projects that will move their business forward. Fundamental to this is project management software that is intuitive to use, fast to on-board users, and easy to share. Over the years we've tried many solutions, but in recent years we've settled on Pivotal Tracker, unless the client has another specific tool in mind. Below is a short video on how it works.
Pivotal was designed from the start as a project management tool for Agile development, which matches our company's development process. All work entered in Pivotal is immediately categorized for the Active Sprint, the Sprint Backlog, or the Icebox. Pivotal can automatically adjust the sprint backlog, based on its running tally of team velocity. While the power of project management tools comes from the nitty-gritty features that categorize and track work progress, Pivotal Tracker’s interface is quick to pick up and easy for a newcomer to dive in.
We find the Github integration especially useful for us, automatically logging any Github activity for a ticket into the activity stream. Just put the ticket number into your commit message, and Tracker automatically logs the commit in the ticket’s history. You can also associate branches and Pull Requests to a ticket, so developers can easily find each others' work and collaborate.
We routinely create Pivotal accounts for clients who need visibility into team progress, which also allows integrated clients to directly log bugs or comments.
Pivotal tracker is just one tools that helps our project managers effectively communicate, track progress and hit deadlines for our clients.